FAQ | CraigRanchPediatrics

What will happen to my child’s treatment plan?

The treatment plans will be smoothly transitioned to Dr. Kopalli with complete medical history.
There tends to be a language barrier for me at times. Are one of these providers able to speak my language?

Our Providers and staff can understand and/or speak in several languages including Spanish, Tamil, Telugu, Kannada and Hindi. Please reach out to the front desk office for any language preferences.
I prefer the natural approach when a provider treats my child. Do the other providers treat naturally too?

The clinic's fundamental guiding principle is to provide primary healthcare in traditional medicine and alternative natural medicine setting. Our providers have been on this journey and will continue to learn/provide these services to augment traditional healthcare with alternatives like diet/lifestyle changes, natural herbs and supplements.
How can we stay up-to-date about the status of Dr. Salem and in what capacity will she come back?

We will reach out to the patients and post on our website about any changes in Dr.Salem's future plans.
I have only seen Dr. Salem. If I see the other providers, how will they know everything they need to know about my child?

All providers in the clinic use the same EMR system and have access to all your medical records. Hence, they are very familiar with your child's medical history, past visits, lab test results etc.
Dr. Salem refills my prescriptions, who will handle that now?

All of our providers have prescription authority or access. This will not be an issue.
Will supplements still be provided as a treatment option/addition to treatment plans?

Yes, We will continue to recommend supplements to support the patient's treatment. They will continue to be available for purchase in the office or our website for patient's convenience. You can purchase the same supplements elsewhere as well.
Do we still have the option to tailor vaccines or accept patients that do not vaccinate?

Yes, our vaccine policy has not changed. We will continue to accept patients that do not want to vaccinate or prefer flexible vaccine schedules.
Will I still be able to get specialized testing such as Genova, methylation, panels, etc.?

Yes. The testing and interpretation of results will continue as usual.
What will happen to the appointment I already have scheduled with Dr.Salem?

The appointments are still on our schedule reserved for you. Dr. Salem's patients will be seen by Dr. Kopalli with the same quality of care.
Will I need to change the PCP on my insurance? If so, what providers name will be listed?

Dr.Salem will continue to be your PCP. There is no need to change the PCP on your insurance yet.